Contact
Email us or message on Telegram. We reply within one business day, faster for live-stream incidents.
Sales and partnerships
Enterprise terms, custom avatars, integrations, agency accounts.
hello@avatarlive.ruSupport
Streams, billing, catalogue import and platform connections.
support@avatarlive.ruPersonal data
Data export or deletion requests, GDPR and 152-FZ questions.
privacy@avatarlive.ruTelegram
Product news and a quick line to the team.
t.me/avatarlive
Legal entities
The platform is operated by two legal entities: a Russian one for YooKassa payments and contracts with Russian companies, and an international one for Stripe payments. The contracting party's details appear on your invoice, receipt and in the Billing section of the workspace.
Mon–Fri, 10:00–19:00 (UTC+3)